Jabra’s Speak 410 UC is an excellent compact speakerphone as far as high, two-way voice quality goes. The other main strengths of the speakerphone are its user-friendliness and the high degree of compatibility with across-the-board softphones.
On the other hand, the absence of Bluetooth definitely can be counted as a weakness. This can be quite limiting indeed, especially if you are looking to use the speakerphone with a tablet or mobile device.
It is safe to say that the 410 UC is a high-quality compact speakerphone, however almost exclusively intended for use with desktop softphones.
Like all other compact speakerphones, the Speak 410 UC has two main modes of utilization.
The first one is within the personal, individual workspace. A device like the Speak 410 UC can be an excellent substitution for headsets. For it is a speakerphone that maintains life-like conversations, which are just as engaging as headsets.
Actually, in terms of overall sound quality alone it is as good as the Speak 510 and even the Speak 710 (the 710 is more powerful and can handle a meeting with up to 6 participants but the quality level itself is identical).
The second use of the Speak 410 UC can be for conducting a conference call with up to 4 participants surrounding the speakerphone. This makes it ideal for huddle rooms or public workspaces.
However, unlike most other compact speakerphones, it can only be used via its built-in USB cable.
Given that the Speak 410 was initially released in 2014, this is understandable. Nevertheless, it remains limiting. Except for users who intend on using only with their PC anyway.
But the bright side, users don’t have to charge the device separately. That is, the device is charging and is being powered while plugged in for use via its USB. This way, the 410 UC cannot possibly run out of battery in the middle of the day.
In terms of design and interface, the Speak 410 embodies the notion of elegant simplicity. It is small and light, while the average user can learn all of its functions in a hurry.
All of the Speak 410s seven buttons are handily placed around the speaker. These include the + and – volume adjustment buttons, the ‘Mute’ button, the ‘Jabra’ button, and the customizable ‘Smart’ button.
The first 4 buttons are self-explanatory. The ‘Jabra’ and ‘Smart’ buttons both need a bit of explanation.
The ‘Smart’ button is a customizable speed dial button. It can be programmed as a speed dial button for any contact of preference. This button is configured from the Jabra Direct app.
With its seven buttons and, the Speak 410 UC is simple and easy to get hold of.
What about the ‘Jabra’ button? This button is used for adjusting the ringtone volume. Once pressed, users then need to set the volume from the + and – buttons.
The call control buttons are supported on specific softphone clients. More on this in the Compatibility section below.
In addition to the buttons, there are also LED indicators right at the speaker’s edges. They light up in various colors, depending on what they communicate.
The LED dots are a source of communication between users and the Speak 410 UC.
For example, they light up in red whenever the ‘Mute’ button is pressed. And of course, the information is accurate and the call is actually muted when tested. Users can be reassured that they won’t experience embarrassing situations in which they thought nobody had been listening.
A portion or all the LED dots also light up whenever either the call or ringtone volume is being adjusted. Moreover, the dots also indicate changes in volume even when it is being adjusted directly from the PC.
This is a nice little detail for improving the workflow. On the one hand, the PC/laptop softphone’s call functions can be directly operated from the speakerphone. On the other hand, the Speak 410’s volume can be adjusted directly from the PC device for the times when this is actually the easier way anyway.
The lower part of the Speak 410’s body functions as a cable management system. Whenever the built-in USB cable is not in use, it is wrapped around the lower part of the device.
However, one literal shortcoming for the Speak 410 UC is the USB cable’s length. Being just one meter long, it will likely require extensions in some home offices and huddle rooms.
The bottom of the speakerphone is padded with an anti-slippery rubber material. Also, the Speak 410 comes with a carrying case. Nevertheless, keep in mind that the device must be handled with maximum care as the case is not shock-proof.
Mounting the Speak 410 UC onto a wall or elsewhere requires an additional bracket. This is Jabra’s standard mounting component, suitable both for the Speak 410 as well as the Speak 510. Keep in mind that this component is not included in the default Speak 410 pack and must be obtained additionally.
The Speak 410 and its mounting bracket.
The Speak 410 UC is optimized for the human voice. It is not a recommended option for playing music. Yet, this is a common consideration when it comes to business speakerphones. Therefore, it cannot really be counted as a weakness.
Nevertheless, the Speak 410 UC is equipped with all the sound-processing and sound-refining technologies that the 510 and 710 have as well.
The Speak 410 UC has a Wideband audio system. This type of audio system is used with most audio devices targeted at business users. That’s because the Wideband audio can pick-up a greater frequency range, thus delivering a more nuanced and life-like speech.
The Wideband audio is complemented by Speak 410’s Digital Signal Processing (DSP) technology. While the Wideband is effective in transmitting a richer sounding voice, the DSP is the filter that prevents everything that is not a human speech from reaching you.
When tested, the Speak 410 demonstrated excellent on-call quality. The incoming voice was audible and clean. And indeed, any background noises were reduced to a minimum.
However, the DSP works both ways. That is, it not only eliminates noises from the other side but also blocks those coming from right next to it. For example, it successfully eliminates typing noises from the nearby keyboard. In its turn, this allows for multitasking and increases productivity.
But even before being filtered by the DSP, all outgoing speech is captured by the ‘omnidirectional microphone’. ‘Omnidirectional’ is supposed to say that the microphone can pick-up voice from any side with equal ease.
The microphone system successfully captures and delivers high-quality voice from all sides but it can be ‘facing’ only a single direction at a time.
The microphone does indeed pick-up voices from all sides, however, voices from certain sides are heard more clearly. This might be attributed to the fact that despite the mic being ‘omnidirectional’, it is nevertheless positioned along with one of the periphery edges.
Thus, any speech coming from nearby that side is inevitably ‘prioritized’ in terms of clarity and detail.
Set-Up & Softphone Compatibility
The call controls are supported on softphones, given that compatibility requirements are met.
The Speak 410 is compatible with most widespread softphones, including Cisco software, Skype-for-Business, Avaya.
Does your business organization use a different softphone platform? Check whether it is compatible with the 410 UC at Jabra’s official compatibility guide.
There are three main reasons for that: The Speak 410 UC delivers excellent sound in both directions; it is easy to use; it provides users with productivity-enhancing functionalities.
However, there are also some lacking factors to be mindful of.
According to the table, Speak 410 has few disadvantages in comparison with the other Jabra products of a similar kind. This is why it is considered the ‘entry-level’ Jabra speakerphone. However, it can still be the most appropriate match for users that are heavy on desktop-based softphones.