The Best VoIP phones for small and medium business

There is no single model of VoIP desk phone that fits all, and that meets all business needs. The companies differ in their stage of development, the industry they operate in, the telecommunication infrastructure on their premises or home, and whether they require basic telephone services or advanced functionalities.

Voice Over Internet Protocol, or VoIP, is the future of cloud telephony and business communications. VoIP technology enables phone calls to take place over the Internet. Advanced VoIP or IP office phones provide connectivity, flexibility, and mobility that any modern business needs today. So, many companies have switched their traditional landlines to VoIP phone systems.

There are many softphone apps that you can install on your desktop or mobile device to make and receive calls over the Internet. However, if you opt for dedicated hardware for your VoIP phone, you will enjoy many benefits. Installing a softphone with all your office desk phone features is just one of them.

You can choose between many VoIP desk phone options offering traditional phone services and many enhanced features. It is not an easy choice due to the many variables to consider: corded or cordless; with our without-calling conferencing option, do you plan to use them for video calls as well? Are you going to equip a call center or a medium-sized start-up?

Top 9 IP Phones for your small or medium business

Polycom VVX 601

Polycom VVX 601 office phone is a top-notch VoIP phone that offers state-of-art features even for the most sophisticated business environment. It is a feature-rich IP phone that covers any specific communication needs. The Poly VVX 601 has an impressive 4.3-inch color touchscreen with up to 16 line appearances/lines/SIP accounts or speed dials.

If you choose this VoIP phone for business or home office, your calls will always have HD audio quality. Other great features include built-in Bluetooth support, video abilities, conferencing options via an external USB camera, and a Gigabit Ethernet bridge. Thanks to the integrated Bluetooth, employees can make or take calls using the smartphone, laptop, or tablet headset.

Key Features

• 4.3” color touchscreen
• HD sound quality
• Video playback and Local 3-way audio conferencing supported
• Bluetooth connectivity
• 16 line keys and 4 soft keys

Key benefits

Poly VVX 601 is the ultimate all-in-one solution for executives, managers, and employees who transfer information via phone. It encompasses all the features a business phone should provide – flexibility, a handy touchscreen, video options, and excellent volume. Using this VoIP office phone is intuitive and effortless. The downside is the price. It is a high-end desk phone; if your business is not phone-intensive, you will not see its value.

Polycom VVX 301

If you are a start-up or run a small company, this VoIP desk phone can be a good deal if you want value for money. It is an affordable IP office phone that will suit your basic calling needs as it has HD audio and comes equipped with four detachable DECT microphones, which you can place at the most convenient place to optimize the array of the phone. It ensures that everyone will hear all participants in the conference call.

The Polycom VVX 301 conference phone provides the ultimate acoustic quality because of the dynamic noise reduction, eliminating ambient noise. The Poly VVX 301 supports six lines and speed dials and offers all the basic calling features of the modern desk phone. With the help of 12 hard keys, you can control the phone’s functions and the small backlit screen.

Key features

• Polycom HD Voice and Polycom Acoustic Clarity
• Backlit 208 x 104-pixel display
• Power over Ethernet installation
• Six lines or speed dial keys

Key benefits

• a reliable entry-level VoIP phone for small businesses
• The best value for money

A disadvantage is the lack of advanced features like video calling or Bluetooth connectivity. That requires the employees to bring their laptops or mobile devices for video calls.

Cisco Unified IP Phone 7900 Series

Cisco 7900 IP Series is defined as the best-value VoIP phone. The key characteristics of this office phone include its user-friendly interface and the convenience of operating it. All the 7900 IP series Cisco phones provide integrated voice and data communications. An employee can leave a voicemail message, which can be accessed by a co-worker right from their computer. The Cisco Unified 7900 IP Series are designed to enhance users’ telephony experience.

They offer traditional phone services, including black and white or color screens and information services. There are also dynamic soft keys for intelligent call management functions.

Key features

• fully programmable line keys
• unified communication features
• premium wideband sound quality
• wireless connectivity with some models 
• color LCD

The downside is that it can be a little pricey if your business does not require you to be constantly on the phone.

Grandstream GXP 2170

Grandstream GXP 2170 office phone is highly customizable, so you can adjust its settings to suit your calling needs. According to the producer of this IP desk phone, it is one of the most powerful high-end IP phones. If your small to medium business is dealing with a high daily volume of calls or multiple phone numbers, this office phone is the right choice for you.

This Grandstream IP office phone provides five-way conferencing functionalities that ensure the sound is crystal clear through the handset and speakerphone. Also, there are 44 customizable digital on-screen keys (they can be extended with 160 more via an additional module). To complete the picture, we will mention that it supports 12 lines and six SIP accounts, has five softkeys, Bluetooth connectivity, RJ-9, and USB ports. All these features allow you to reconfigure this VoIP desk phone to fit your phone-intensive daily needs.  

With the help of a 4.3-inch LCD color display, you can easily navigate the call features. The Grandstream GXP 2170 supports Google Voice, streaming weather or stock information on the screen.

Key features

• HD voice quality
• 5-way audio conferencing
• Bluetooth compatibility
• 44 programmable digital keys

Key benefits

• perfect for executive offices
• a solution for a high-volume call environment

On the downside, the average office employee may find it a little overloaded with dialing options.

Yealink SIP-T58A

Yealink SIP-T58A desk phone is all about easy audio and visual communication. It is a feature-rich office IP phone that encompasses in one place 7 inches capacitive touchscreen, access to the built-in web browser, recorder, and calendar right from the handset on your desk. Furthermore, it has integrated Bluetooth and WiFi support, a USB 2.0 port, and dual-port Gigabit Ethernet for charging.

If you conduct many video meetings, this tool is the right solution for an office phone. You can easily transform Yealink SIP-T58A from an advanced media phone into a video phone by connecting an optional removable two-megapixel HD camera – CAM50.

The Yealink SIP-T58A office phone operates using the Android.5 system. It has a unique Software Development Kit, which enables the integration of third-parties applications. The 27 memory keys allow users to dial extensions hassle-free. There are eight dedicated keys for the most common call actions: mute, redial, hold, speakerphone, transfer, message, headset, correct, and volume.

Key features

• 7″ (1024 x 600) capacitive touchscreen
• 10-ways conferencing (up to 2 video calls)
• 27 one-touch DSS keys and eight dedicated functional keys
• Bluetooth and WiFi connectivity
• USB 2.0 port
• Headset port
• Removable HD camera

Key benefits

This Yealink office phone provides an all-in-one communications solution for today’s busy executives, managers, and remote workers. 

A drawback for smaller companies is the price because it is a rather costly business handset. From a features point of view, it lacks a power supply.

Read our review of Yealink SIP-T58A and make sure it fits your needs.

Yealink SIP-T54W 

Yealink SIP-T54W is an excellent IP phone at a great price. Its sleek design makes it a perfect solution for C-level managers and professionals with busy agendas. In a breeze, you can adjust its 4.3 inches quality resolution LCD to match your calling needs. Regardless of the viewing angle and lighting, you can easily see everything displayed on the screen. This advanced Yealink office phone has cutting-edge wireless connectivity thanks to the integrated Bluetooth 4.2 and dual WiFi 2.4G/5G.

That way, you conduct long remote meetings without interrupting the connection. The Yealink SIP-T54W IP phone stands out with its DECT (Digital Enhanced Cordless Telecommunications) compatibility, which allows you to connect up to 4 cordless handsets to this device for more productive cooperation.

Key features

• Noise Proof Technology
• Built-in Bluetooth and WiFi
• Utilizes DECT technology
• Supports 10-line keys and 16 SIP accounts

Key benefits

• The wireless transmission lets you organize your workspace without overcrowding it with cables and wires.
• Easy to put together and use because of its flexible LCD.

What does this office phone lack?

It is not the best option for a high-volume call environment.

Grandstream GXV3370

The Grandstream GXV IP phones series are designed as enhanced multimedia desk phones. These devices come equipped with video capabilities that level up collaboration. That allows you to access and manage many Android applications through the inbuilt touchscreen functionality. Thus the employees have an office phone and a tablet incorporated into a single device (the Grandstream GXV3370 operates with an Android-based system).

With its 7 inches touch screen and a one-megapixel camera, real-time video streaming is a breeze. The Grandstream GXV3370 has six lines for up to six SIP accounts and built-in Bluetooth connectivity. If your daily tasks involve many conferencing calls, you will value the HD wideband audio, ensuring premium voice quality during the call. 

Key features

• six lines with up to 6 SIP accounts
• 7″ (1024×600) capacitive (5 points) touch screen TFT LCD
• 1-megapixel camera
• HD wideband audio

If your company does not consider meetings constantly, this office phone is not the perfect solution as it pr, provides you with calling features you do not need.

Grandstream WP810

The Grandstream WP810 is a cordless WiFi phone designed to meet the mobility and durability needs of industry-specific fields such as retail, healthcare, logistics, and security. The basic version of this cordless office phone is equipped with integrated dual-band WiFi and roaming support, along with an efficient antenna design. That ensures clear and stable phone calls even when moving around a lot.

You can connect two SIP accounts and two telephone lines, and it supports up to 200 devices. Also, the Grandstream cordless IP phone provides 6 hours of talk time plus 120 hours of stand time plus HD voice via the dual built-in microphones. Its range coverage reaches up to 100 meters.

Whether running a retail store or working in a hospital, warehouse, or hotel, the Grandstream WP810 cordless phone helps you achieve great flexibility and mobility.

Key features

• 6 hours of talk time and 120 hours of standby time
• High-quality audio thanks to HD voice & Noise Shield Technology
• Dual-band WiFi with efficient antenna design
• Micro USB port and 3.5mm headset jack
• WiFi and roaming support

Key benefits

• Easy hands-free communication via the integrated speakerphone or your most convenient headset
• This affordable cordless WiFi IP phone is the perfect solution for businesses requiring a lot of moving around while employees make or receive calls.

The downside is that you should have a reliable Internet connection in the entire working space, including basements, closets, or service departments.

Gigaset E630

The Gigaset E630 desk phone is the right tool for your starting company or tiny business. Often you can be the one that handles calls from both partners and customers, which means that even if your firm is small, you need to manage high call volume.

It is an affordable phone that is designed to fit your set budget. It does not provide many advanced features, but the essential ones. Exactly what you need, with the Gigaset E630 wireless office phone, you will possess a reliable tool to make and receive HD Voice audio calls and access social media like Facebook. That way, you get instant notifications about your business pages on your office phone.

Its compatibility with up to six SIP accounts from different providers is a useful feature. This wireless desk phone by Gigaset offers up to 14 hours of talk time and up to 320 hours of standby time.

Key features

• HD Voice audio
• 1.8-inch high-resolution color display
• Wireless
• Access to social networks

Key benefits

• Affordable
• Despite its small size still can handle medium call volume

What does this phone lack?

• Lacks advanced features
• The charge is mediocre

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